Frequently Asked Questions

Everything you need to know about furnishing your home with Express.

What is the standard shipping timeframe for furniture?

Most in-stock home items ship within 3-5 business days. Large furniture pieces requiring white-glove delivery typically arrive within 2-4 weeks depending on your location.

Do you offer a warranty on your home products?

Yes, all Express furniture and decor items come with a standard 1-year limited warranty against manufacturing defects to ensure your home stays beautiful.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Can I track my delivery in real-time?

Once your order leaves our warehouse, you will receive a tracking number via email. For large freight deliveries, our carrier will contact you directly to schedule a specific delivery window.

Does Express offer assembly services?

We offer professional assembly services for an additional fee at checkout. If you choose 'White Glove Delivery,' assembly and packaging removal are included in the service.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Klarna to help you create your dream home on your own budget.