Returns & Exchanges
At Express, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. Whether a style doesn't fit or you've changed your mind, we are committed to making the return process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
Drop Off or Schedule
Take your package to the nearest authorized shipping center or schedule a home pickup for larger furniture pieces through our carrier partner.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing